Privacy Policy
Last updated: December 2024
1. Information We Collect
When you use DocuGlot, we collect:
- Email address (for sending download links and notifications)
- Documents you upload for translation (temporarily stored)
- Payment information (processed by Paddle, our payment provider)
- Usage data (pages visited, features used)
2. How We Use Your Information
We use your information to:
- Process and deliver your translations
- Send you download links and status updates
- Process payments
- Improve our service
- Respond to support requests
3. Document Storage & Security
Your documents are:
- Encrypted during transfer using TLS/SSL
- Stored securely in Google Cloud Storage
- Automatically deleted after 7 days
- Never used for AI training or shared with third parties
4. Third-Party Services
We use the following third-party services:
- Google Cloud - Document storage and processing
- Paddle - Payment processing
- Google Gemini - AI translation
- Resend - Email delivery
5. Your Rights
You have the right to:
- Request deletion of your data
- Access your personal information
- Opt out of marketing communications
- Request data portability
6. Cookies
We use essential cookies for website functionality. We do not use tracking cookies or sell your data to advertisers.
7. Contact Us
For privacy-related questions, contact us at privacy@docuglot.com